Consular officers
Are you someone who thrives in a fast-paced and detail-oriented environment? We are looking to recruit service-minded individuals to join our dedicated team of Consular Officers. If you are passionate about delivering excellent customer service and enjoy hands-on work with a keen eye for detail, this might be the perfect role for you.
Job description:
The Embassy is a dynamic workplace handling Danish political, economic, trade and cultural interest as well as consular affairs.
As a Consular Officer, you will join the Consular Department of the Embassy. We provide help and assistance to Danish citizens in the UK and non-Danish citizens wishing to visit or move to Denmark.
You will be part of the team processing visa applications for Denmark. The Embassy is a regional visa hub, meaning we process Schengen visa requests from applicants in the UK and 22 other countries. You will play a crucial role in ensuring a smooth and effective visa application process.
As soon as you join the team, you will receive intensive training in processing visa applications, which will allow you to quickly take on responsibilities in the team.
Key Responsibilities:
- Visa case processing
- Conducting applicant interviews
- Responding to enquiries from applicants via email and telephone
- Ensuring compliance with relevant regulations
In your daily functions at the Embassy, you will report to the Head of the Visa Section.
Professional and social skills
We value the following skills:
- An educational background of relevance to the described duties (minimum A-levels, maybe Bachelor or equivalent vocational training). If you only have A-levels, you will need to have longer relevant work experience in lieu of educational background.
- Relevant work experience includes in an administrative, office or customer service role.
- Language skills: fluent in written and spoken English. Additional languages are seen as an asset.
- Experience with Schengen visa case handling and knowledge of the Schengen visa handling system is not needed (you will receive training here), but will be an added advantage.
- IT literate with the ability to adapt well to new systems.
- A strong sense of responsibility and thoroughness.
- High integrity and the ability to handle stressful situations.
- Cross cultural understanding and good interpersonal skills.
- Clean criminal record is a pre-requisite.
We offer
We are an Embassy of driven and dedicated people – working for Denmark. Our work environment is dynamic with a good team spirit.
Employment conditions
We offer a 37 hours working week.
The employment will be in accordance with the salary scale for locally employed staff at the Embassy. The salary scale is net of average British income taxation (if applicable) and includes the employees own NIC-contribution and with the following specifics: the salary £2,154. In addition, possibly allowance for special qualifications/functions. The salary includes 25 paid days of holiday per year.
Employment with the Embassy is subject to security clearance by the Danish Authorities.
Application and recruitment process
A motivated application with your CV should reach the embassy at the 2 April 2024 at 12.00. The application should be sent by email to [email protected] with the following text in the subject line: Application – Visa Officer London – YOUR NAME
Selected candidates will be invited for an interview at the Embassy in London. A virtual interview may be an option.
Expected start: As soon as possible following the recruitment process. Presumably 1 June.
About us
In the Danish Foreign Service, we want to promote equality and diversity. Therefore, all qualified and interested candidates irrespective of personal background, age, gender, religion and ethnicity are encouraged to apply for the position.
Contact:
Further information on the position can be obtained by contacting Head of Visa Team, Karsten O. Christensen: [email protected]. Please indicate clearly in the subject line: “Re. Consular Position”. For further information visit http://storbritannien.um.dk and www.um.dk